Every property, every resident, one system.
Money, repairs, compliance and residents in one system — for landlords, build-to-rent operators and RTM blocks alike.
- OverdueGas safety certificate · 14 Oak Road4 days
- DueEPC expires · Flat 2B, Elm Court14 Jul
- DueArrears · 3 accounts£2,140
- ClosedBoiler repair · 8 Beech StreetYesterday
Different buildings. Different words. One system.
They have different problems and different words for them. Maple is one system underneath — only the emphasis changes.
Landlords
Portfolio landlords and the agents who manage for them.
You know roughly what's due and roughly what's overdue. Roughly is fine until it isn't.
Maple for Landlords→Build to Rent
BTR operators running large, amenity-heavy, purpose-built schemes.
Residents expect an app. Your ops team is drowning in requests. The two facts are related.
Maple for Build to Rent→Student Living
PBSA operators running purpose-built student accommodation.
Everything you do is planned around one week in September. Nothing else in property works like that.
Maple for Student Living→RTM blocks
Right to Manage companies and resident-led boards running their own block.
You took the management back and inherited the admin. You're volunteers, not a managing agent, and the service charge year is relentless.
Maple for RTM blocks→It runs on four systems and none of them talk.
The paperwork is a PDF in somebody's email. The money owed is a column you total by hand. The gas certificate expired and nobody noticed until the contractor mentioned it. Someone has rung three times about the same leak.
None of this is hard. It's just scattered.
Four things, in one place.
One system that already knows the property, so everything else follows from it.
Every property, every unit, and the people in them.
The record of what you actually manage — properties, units, and the residents, leaseholders and owners attached to them — held once and kept current. Documents live on the thing they belong to, not in whichever inbox they last arrived in.
Properties→MoneyRent or service charge — due, received, in arrears.
Whatever is collected, Maple reconciles it against what was actually owed. Rent for a landlord, service charge for a block, both for a mixed portfolio. Arrears surface the day they happen rather than the week you get round to looking.
Money→RepairsReported from a phone, routed to a contractor, visible throughout.
Someone reports a fault with a photo. It reaches the right contractor with the access details already attached. Everybody — including the person who reported it — can see where it got to, which is the thing that stops the chasing.
Repairs→ComplianceMaple knows what expires when, and chases it before it lapses.
Gas, fire, EICR, EPC, asbestos, lifts. Every certificate has a date on it, and Maple counts down to it — warning you and chasing the contractor long before the deadline, rather than after somebody notices it has passed.
Compliance→See it against your own portfolio.
Bring a real rent roll and a real compliance headache. Half an hour, no slides.